1. Introduction and Contact Information

We appreciate your interest in our website and in the Vanilla Brothers brand. Protecting your personal data is a priority for us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

Data Controller:
Vanilla Brothers P.F.
Chiran Ștefan
Address: Calle Baranquillo Nº1, Guía de Isora, Canary Islands, Spain
Email: contact@vanillabrothers.com
NIF/CIF: Z3501081A

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at the email address above.

2. Data Collection When Visiting Our Website

2.1 Server Log Files

When you access our website for informational purposes only, we automatically collect data that your browser transmits to our server (so-called “server log files”). These include:

Website visited
Date and time of access
Amount of data transmitted
Source (referring URL)
Browser used
Operating system
IP address (possibly anonymized)

This data is collected based on our legitimate interest under Article 6(1)(f) GDPR to ensure the stability and security of our website.
We do not combine this information with other data sources or use it for profiling.

2.2 SSL/TLS Encryption

For security reasons and to protect the transmission of personal data (such as through forms or payments), this website uses SSL/TLS encryption. You can recognize an encrypted connection by the prefix “https://” and the padlock icon in your browser bar.

3. Cookies

Our website uses cookies to provide a better user experience and enable specific functions.
Cookies are small text files stored on your device. Some are deleted when you close your browser (session cookies), while others remain stored for future visits (persistent cookies).

If personal data is processed via cookies, this is done:

for contract fulfillment (Article 6(1)(b) GDPR),
based on consent (Article 6(1)(a) GDPR),
or for our legitimate interest in maintaining optimal website functionality (Article 6(1)(f) GDPR).

You can configure your browser to notify you when cookies are set or to block cookies entirely.
Please note that disabling cookies may limit certain website functions.

4. Contact Form and Communication

If you contact us via contact form or email, your personal data (such as name, email, and message content) will be processed only for the purpose of responding to your inquiry.

Processing is based on Article 6(1)(f) GDPR (legitimate interest in handling your request).
If your inquiry leads to a contract or service, processing may also be based on Article 6(1)(b) GDPR.
Your data will be deleted once the issue has been resolved unless legal retention periods require otherwise.

5. Newsletter and Marketing Communication

If you subscribe to our newsletter, we will send you updates on new products, offers, or Vanilla Brothers news.
You can unsubscribe at any time via the “Unsubscribe” link included in every email.

We use the double opt-in procedure to ensure your consent.
The legal basis for processing is Article 6(1)(a) GDPR (consent).
Your email address will be deleted from our system immediately after you unsubscribe.

6. Data Processing for Orders and Deliveries

When you purchase products from Vanilla Brothers, we process your personal data (name, address, phone number, email, payment info) solely to fulfill and deliver your order.

If necessary, your information may be shared with logistics and payment providers such as:

Correos / DHL / DPD / GLS (for deliveries)
Stripe / PayPal (for payments)

This sharing of data is strictly limited to the purpose of fulfilling your order, in accordance with Article 6(1)(b) GDPR.

7. Embedded Content (YouTube, Instagram, etc.)

Our website may include embedded videos or content from third-party providers such as YouTube or Instagram.
When you interact with such content, data (including your IP address) may be transferred to those platforms.
These services are governed by their own privacy policies.

We only load such external content after obtaining your explicit consent (Article 6(1)(a) GDPR).
You can withdraw this consent at any time via our cookie management tool.

8. Your Rights Under the GDPR

Under EU data protection law, you have the following rights:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Right to withdraw consent (Art. 7(3) GDPR)

To exercise your rights, please contact: contact@vanillabrothers.com

9. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Once retention periods expire, your data will be securely deleted.

10. Updates to This Policy

We reserve the right to update this Privacy Policy to comply with legal requirements or reflect operational changes.
The current version is always available on this page.